Appointments

Routine appointments

To request a routine appointment in the next 7 days please complete our appointment request form. We will use this information to allocate you the most appropriate appointment based on clinical priority and allocate the most suitable clinician to support you.

You can also:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Register to contact us online.

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday) please complete our appointment request form. We will use this information to allocate you the most appropriate appointment based on clinical priority and allocate the most suitable clinician to support you.

You can also:

  • phone us on 01942 367450 (Westleigh) or 01942 367460 (Abram), Monday to Friday when we are open.
  • visit the surgery and speak with a receptionist, Monday to Friday when we are open.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Register to contact us online.

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email.

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

Cancelling or changing an appointment

If you need help when we are closed

If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.

For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.

For children under 5 phone 111.

For people aged 5 and over go to the 111.nhs.uk website.

Wigan GP Alliance

Registered Wigan borough patients can see a GP or HCA between 6.30pm and 8.00pm weekdays and 10.00am to 4.00pm weekends and bank holidays.

For appointments, call 01942 482848

  • On weekdays between 9.30am – 7.15pm
  • Weekends between 9.30am – 3.15pm

Please refer to our website: www.wigangpalliance.org

Leigh Walk-in Centre

Open 7.00am – 9.00pm seven days per week for minor injuries etc. Based at Leigh Infirmary, The Avenue, Leigh, WN7 1HS. Telephone 01942 264000.

If you need help with your appointment

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.

Home visits

We have developed a definition of “housebound” to encourage people, who are able, to attend clinics for their routine appointments with the GP or the Nursing Team (Practice Nurse/Health Care Assistant) for blood pressure checks, vaccinations, Asthma reviews etc) and to limit the use of home visits.
Our agreed definition of housebound guidelines aims to ensure that GP clinical teams are providing routine clinical appointments in the home setting only when it is appropriate.  It is acknowledged that an individual’s needs may change and therefore eligibility for a home visit should be reassessed on a regular basis.
A patient is deemed to be housebound when they are unable to leave their home environment through a physical or psychological illness. A patient is not considered housebound if he or she is able to leave their house with minimal assistance or support. For example: unassisted/assisted visit to the doctor, dentist, hairdresser, supermarket, social events or hospital outpatients.
Some patients may not be housebound permanently but rather are housebound temporarily as a consequence of an episode of illness”. Minimal assistance would be described as a person who can leave their own home and travel to a clinic appointment in a vehicle such as a personal car, taxi or public transport adapted for their use or not and with or without the use of a wheelchair either by themselves or with an escort.
To avoid confusion any person who requires a specialist vehicle (Ambulance) or a two person escort would be regarded as housebound.
To avoid further confusion a person will not be regarded as housebound because they do not personally have a companion to escort them to a clinical appointment.
We regret that we are unable to offer home visits for patients who are prevented from attending the surgery by lack of transport or childcare issues.
To request a home visit please phone the practice before 10am on 01942 367450 (Westleigh Main Site) or 01942 367460 (Abram Branch Surgery).
All requests for home visits will be triaged by a member of the practice team in order to assist the GPs and nurses in prioritising visits. Your GP will also decide if/how urgently a visit is needed (please be aware that a request for a home visit does not mean that one will be undertaken if the GP thinks it inappropriate).
 

Date published: 8th October, 2014
Date last updated: 31st October, 2024